Conditions of use

These general conditions of sales cancel and replace all the previous conditions.

1. Application of general sales conditions

1.1 The general conditions of sales, appearing in particular on the business documents of Look Vision are given to any buyer wishing to order with Look Vision. They are applicable to all sales and/or deliveries made by Look Vision

1.2. Any order implies complete and unreserved acceptance by the buyer of the sales conditions, which prevail on all documents such as prospectus and catalogs, emanating from a vision look, having only an indicative value, as well as if necessary, on all contrary stipulations emanating from the buyer.

1.3. The fact for a vision look of not prevailing at a given moment from one of the general conditions of sales cannot be interpreted as a waiver of re -engaging it later.

2. Orders

Orders are placed by the buyer and received by Look Vision or his representatives.

They can be in particular by fax, email, on the site www.look-vision.com or order form and are not the subject of written confirmation from Look Vision.

2.2 Any modification or cancellation of an order placed by the Buyer can only be taken into account if this modification or cancellation is brought to the attention of the commercial vision look assistance within 72 hours from the issue of the initial order by the buyer.

3. Deliveries

3.1 The shipping costs are invoiced to the buyer according to weight and volume.

3.2 The delivery times given by Look Vision are indicative and any delay, whatever the cause, will not be able to give rise to damages, or to the termination of the sale of the buyer.

3.3. The goods delivered are neither recovered nor exchanged, unless otherwise stipulated in articles 5 and 6 below.

4. Reception of deliveries

4.1 Upon receipt of the delivery and within three days of it, it is up to the buyer to make all useful findings on the state of the goods and, if necessary, to notify his reservations to the carrier by extra -judicial act or by registered letter with acknowledgment of receipt.

4.2. Without prejudice to the provisions to be taken vis-à-vis the carrier, complaints on apparent defects or on the non-compliance of the goods delivered to the ordered product or to the shipping slip must be sent by fax or electronic mail and registered letter with acknowledgment of receipt to Look Vision within eight days of the arrival of the goods.

4.3 It is also up to the buyer to provide all justifications for the reality of the vices or non-conformities noted.

In addition, the buyer will leave the vision look all facilities to proceed by itself to find these vices and/or non-conformities and to remedy them. In any event, he will refrain from intervening himself or to involve third parties.

5. Return of goods

5.1 In the event of an apparent defect or non-compliance of the goods delivered, notified under the conditions of article 4 above and duly noted by Look Vision, the buyer will benefit from a consistent to be, according to a
vision look, in the free replacement or the reimbursement of the goods, to the exclusion, in all cases, of all damages.

5.2 Any return of goods must be subject to a formal prior agreement between Look Vision and the Buyer. In the absence of such an agreement, the goods returned by the buyer will be made available to the latter and will not give rise to the establishment of a credit.

 Unless expressly agreed, the costs and risks relating to the return of the goods remain the responsibility of the buyer.

5.3 The return of goods as part of an after-sales service can only be entrusted to the Vision Look carrier with its express agreement.

In the absence of such an agreement, the company Look Vision reserves the right not to receive the said goods and refuse to have corresponding to their value.

5.4 It is also up to the Buyer to provide any justification for the mode of delivery of his Vision Look shipments. (Without exhaustive nature: package or letter followed, recommended with acknowledgment of receipt, Express messaging, courier etc.)

In the event of a dispute or dispute, only complaints will be declared admissible to establish proof of the shipment and reception of the goods concerned.

6. Guarantee

6.1 The goods sold by Vision look are guaranteed against any lack of material or manufacturing.

6.2 The frames are guaranteed 2 years from the date of purchase by the customer, except on trendy brands, new trend, solar trend (guarantees 1 year from the date of purchase by the customer).

The warranty is excluded when the defects of goods result from aging or normal wear of goods.

The warranty is excluded when the defect or breaking results from a lack of maintenance, an abnormal use of goods (shock, crushing, etc.), poor manipulation or unauthorized repairs.

The warranty does not cover stripes on solar lenses, oxidation or corrosion caused by chemicals (cosmetics, perfumes, etc.)

6.3 The defective documents must be returned to us within fifteen days. (Forty five days for the DROM COM TAAF) Following the reception of the part provided as a replacement. Each returned part will be the subject of an expertise to determine the framework of the application of the guarantee as defined in article 6.2. Any request for spare parts or complete frames not entering the warranty will be billed.

7. Reserve of ownership clause

By way of derogation from the provisions of article 1583 of the Civil Code, the transfer of ownership of the goods delivered is subject to the full payment of these if necessary Look Vision will assert its reserve of ownership within the framework, in particular, of the provisions of articles 121 and 122 of law n ° 85-98 of January 25, 1985 modified by law n ° 96-588 of July 1, 1996.

8. Price

The goods are provided at the prices in force when placing the order. The prices are excluding tax.

9. Billing

Each invoice specifies the date on which the regulations must take place as well as the legal notices.

10. Payment terms

Invoices are payable on the date of the payment indicated on the invoice by bank transfer or by check.

11. Delay and defect

11.1 In the event of late payment, Look Vision may suspend orders in progress, without prejudice to any other means of law. In addition, any invoice not paid on its date of settlement will automatically lead to prior notice, by derogation from article 1153 of the Civil Code, payment of interest delay at the legal rate in force.

11.2 In the event of a defect in payment, and forty eight hours after a formal notice that has remained unsuccessful, the sale will be terminated as of right, if you see a vision look which may request, in summary proceedings, the restitution of goods, without prejudice to damages. The resolution may not only aim at the order in question, but also all previous unpaid orders, whether deliveries have been made or are underway and whether their payment date is expired or not.

11.3 Any invoice not acquitted on the due date will have an interest in late delay in the key rate applied by the ECB to its nearest refinancing operation + 10 points, rate applied to the amount of the invoice and will give rise to a flat -rate recovery allowance of € 40.

12. Destination of goods sold

The goods delivered can only be exposed and put up for sale to the public only to the (x) point (s) of the buyer, apart from the case where the buyer operates on behalf of a grouping or a distribution chain to which he is affiliated.

13. CONTESTATION

The Seller reserves the ownership of the goods delivered and appointed above, until the full payment of their prices in principal interest (law 80.335 of 12/05/80). In the event of a dispute, only the Commercial Court of Pontoise is competent, even in the event of plurality of defenders or calls in warranty.

After the due date, any delayed payment leads to a penalty of 3 times the legal interest rate (law n ° 92-142 of 31/12/92) without the need for formal notice, and without this penal clause (art. 1226 of the Civil Code) to 15% of unpaid invoices at their due date, without prejudice to requests that may be made judicially under the art. 700 of the NC.